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Frequently Asked Questions ​

Find answers to the most commonly asked questions about Sidian, its features, and usage.

General Questions ​

What is Sidian? ​

Sidian is an AI-powered Integrated Development Environment (IDE) based on VS Code that provides intelligent coding assistance, automated code generation, and enhanced development capabilities.

How is Sidian different from VS Code? ​

Sidian extends VS Code with advanced AI capabilities including:

  • AI-powered code completion and generation
  • Intelligent code explanation and documentation
  • AI chat interface for development assistance
  • Model Context Protocol (MCP) integration
  • Enhanced productivity features

Is Sidian free to use? ​

Sidian is currently in beta:

  • Beta Access: Full Pro features available during beta period
  • After Beta: 14-day Pro trial for all users
  • Pro Plan: Advanced AI models, unlimited usage, and priority support
  • Enterprise: Custom solutions for teams and organizations

Does Sidian work offline? ​

Yes, Sidian can work completely offline:

  • Core IDE: Works fully offline like VS Code
  • AI Features with Local Models: All AI features work offline using Ollama, LM Studio, or other local providers
  • Cloud Models: Optional cloud-based models require internet connection
  • Full Offline Capability: Use local models for complete offline functionality

Installation and Setup ​

What are the system requirements? ​

Minimum Requirements:

  • 4GB RAM (8GB recommended)
  • 1GB free disk space
  • Internet connection for AI features
  • Windows 10+, macOS 10.15+, or Linux (Ubuntu 18.04+)

Recommended:

  • 8GB+ RAM for optimal performance
  • SSD storage for faster loading
  • Internet connection
  • Modern multi-core processor

How do I install Sidian? ​

  1. Visit sidian.dev/download
  2. Download the installer for your operating system
  3. Run the installer and follow the setup wizard
  4. Launch Sidian and complete the initial setup

How do I update Sidian? ​

Sidian updates automatically by default:

  • Automatic Updates: Enabled by default
  • Manual Check: Help → Check for Updates
  • Update Notifications: Shown when updates are available
  • Release Notes: Available for each update

AI Features ​

How do AI features work? ​

Sidian's AI features use advanced language models to:

  • Analyze your code and project context
  • Generate intelligent suggestions and completions
  • Provide explanations and documentation
  • Assist with debugging and refactoring

Do you store my code? ​

Privacy First Approach:

  • Local Storage: Your code stays on your computer
  • No Permanent Storage: We don't store your source code
  • User Control: You can disable cloud features entirely

Which AI models does Sidian support? ​

Sidian supports multiple AI providers:

  • OpenAI: GPT-5, GPT-4.1, O3, O4-mini
  • Anthropic: Claude Opus 4.1, Claude Sonnet 4, Claude 3.5
  • xAI: Grok-3, Grok-3-mini, Grok-2
  • Google: Gemini Pro, Gemini Flash
  • DeepSeek: DeepSeek-V3, DeepSeek-Coder
  • Groq: High-speed inference models
  • Mistral: Mistral Large, Mistral Medium
  • Local Models: Ollama, LM Studio, vLLM
  • Cloud Providers: Azure OpenAI, Google Vertex AI
  • Custom: OpenAI-compatible endpoints, OpenRouter

Can I use my own API keys? ​

Yes, you can configure your own API keys:

  • OpenAI: Use your OpenAI API key
  • Anthropic: Configure Claude API access
  • Custom Providers: Add custom API endpoints
  • Cost Control: Direct billing to your account

Licensing and Subscriptions ​

What's included during beta? ​

Beta Access Includes:

  • Full Pro features available to all users
  • Advanced AI models (GPT-5, Claude Opus, etc.)
  • Unlimited AI interactions
  • All VS Code features
  • Community support
  • Full MCP server support

What are the Pro features? ​

Pro Plan Includes:

  • Advanced AI models (GPT-5, GPT-4.1, Claude Opus, Claude Sonnet)
  • Unlimited AI interactions and code completion
  • Priority support
  • Advanced MCP configurations
  • Team collaboration features
  • Custom model configurations

How does billing work? ​

Subscription Billing:

  • Monthly or annual billing cycles
  • Automatic renewal (can be cancelled anytime)
  • Pro-rated upgrades and downgrades
  • Multiple payment methods accepted
  • Enterprise custom pricing available

Can I cancel my subscription? ​

Yes, you can cancel anytime:

  • Self-Service: Cancel through account settings
  • Immediate Effect: Or continue until end of billing period
  • Data Retention: Account data retained for 30 days
  • Reactivation: Easy to reactivate if needed

Technical Questions ​

What programming languages are supported? ​

Sidian supports 100+ programming languages including:

  • Popular: JavaScript, Python, Java, C#, C++, Go, Rust
  • Web: HTML, CSS, TypeScript, React, Vue, Angular
  • Data: SQL, R, MATLAB, Jupyter notebooks
  • Mobile: Swift, Kotlin, Dart (Flutter)
  • DevOps: YAML, JSON, Docker, Kubernetes

How do I configure MCP servers? ​

MCP (Model Context Protocol) servers extend AI capabilities:

  1. Configuration File: MCP servers are configured in the MCP server settings
  2. Server Installation: Install required MCP servers
  3. Configuration: Add server configurations
  4. Testing: Verify servers are working correctly

Can I use Sidian with my existing projects? ​

Yes, Sidian is fully compatible:

  • VS Code Projects: Open existing VS Code workspaces
  • Git Integration: Full Git support and history
  • Extension Compatibility: Most VS Code extensions work
  • Settings Migration: Import existing configurations

How do I report bugs or request features? ​

Bug Reports:

Feature Requests:

  • Direct Feedback: Contact our product team

Performance and Troubleshooting ​

Why is Sidian running slowly? ​

Common Causes:

  • Large Projects: Many files or large file sizes
  • Extensions: Too many or resource-intensive extensions
  • AI Processing: Heavy AI model usage
  • System Resources: Insufficient RAM or CPU

Solutions:

  • Close unnecessary files and tabs
  • Disable unused extensions
  • Switch to faster AI models
  • Increase system resources

How do I improve AI response times? ​

Optimization Tips:

  • Faster Models: Use GPT-5-codex instead of GPT-4
  • Local Models: Configure local AI models
  • Context Management: Provide focused context
  • Network: Ensure stable internet connection

What if AI features stop working? ​

Troubleshooting Steps:

  1. Check internet connection
  2. Verify account status and subscription
  3. Try signing out and back in
  4. Check AI service status
  5. Contact support if issues persist

Privacy and Security ​

How is my data protected? ​

Security Measures:

  • Encryption: All data transmission is encrypted
  • No Storage: Source code is not permanently stored
  • Access Control: Strict access controls on our systems
  • Compliance: SOC 2 and other security standards

Can I use Sidian in a corporate environment? ​

Yes, Sidian supports enterprise use:

  • Enterprise Plans: Custom pricing and features
  • Security Reviews: Available for enterprise customers
  • Compliance: Meets enterprise security requirements
  • On-Premise: Options for on-premise deployment

What data do you collect? ​

Data Collection:

  • Account Information: Email, subscription details
  • Usage Analytics: Feature usage (anonymized)
  • Error Logs: Crash reports (no code content)
  • Performance Metrics: Response times and reliability

Getting Help ​

Where can I find documentation? ​

How do I contact support? ​

Support Channels:

What's the response time for support? ​

Response Times:

  • Free Users: 48-72 hours
  • Premium Users: 24 hours
  • Enterprise: 4-8 hours
  • Critical Issues: Immediate escalation

Still have questions? Don't hesitate to reach out to our support team or community for help!